How to reset Samsung Fridge (Simple Guide)


Samsung refrigerators are packed with smart technology features that make life easier. But with innovation sometimes come challenges – and one of those can be figuring out how to reset your fridge when it starts acting up. But fear not! Resetting a Samsung fridge can be surprisingly straightforward.

This article will guide you through the process, including when a reset is needed, how to perform a reset, and how to decode error codes.

How to know when Samsung fridge needs a reset

Common Signs Your Samsung Fridge Needs a Reset:

  1. The fridge is still in Shop mode.
  2. There’s been a recent power outage and your fridge isn’t functioning properly.
  3. The temperature display is flashing or acting erratically.
  4. You’re encountering an error message on your fridge’s display.

Do you need to reset your refrigerator?

A refrigerator might need to be reset for various reasons. Here are some common situations in which a reset might be helpful:

  1. Power Outages: If your home has recently experienced a power outage, your refrigerator might start behaving erratically, or it may not return to its previous settings. A reset can help restore it to normal operation.
  2. Technical Glitches: Like any complex device, refrigerators can sometimes experience random bugs or glitches. These may manifest as unusual noises, erratic temperatures, or issues with the ice maker or water dispenser. Often, these can be fixed with a simple reset.
  3. Error Codes or Warnings: Modern refrigerators often have built-in diagnostic systems that display error codes when something is wrong. If your refrigerator is displaying an error code, a reset may clear the error and return the unit to normal operation.
  4. Maintenance or Repairs: If you’ve just performed maintenance on your refrigerator, or if it’s just been repaired by a technician, a reset might be necessary to clear any old settings or errors and ensure the unit starts fresh.
  5. Inefficient Operation: If your refrigerator seems to be running constantly, or if it’s not cooling as well as it used to, a reset might help. It’s possible that the refrigerator’s control system has drifted from its optimal settings over time, and a reset will bring it back to its default settings.

Remember, a reset is not a guaranteed fix for every refrigerator issue. If your refrigerator is experiencing serious issues, it’s not cooling at all, or it’s displaying a persistent error code, it might be time to call in a professional. Some problems, particularly those involving the refrigeration system itself, require specialized knowledge and tools to diagnose and repair.

How to reset Samsung refrigerator

Resetting your Samsung fridge can solve a multitude of issues from error codes to erratic temperature displays, and it’s a straightforward process you can carry out at home. The first step is to identify your model and check the manual for specific instructions – this can usually be found online by googling “Samsung [model] Refrigerator Manual PDF.” Next, try a software reset through your fridge’s settings menu, often located in Settings -> About -> Reset. For some models, a physical reset can be performed by simultaneously holding the “power freeze” and “power cool” buttons for five seconds. If your fridge is displaying an error code, you can look it up on Samsung’s error code database to understand the issue and the specific reset method needed. Lastly, if all else fails, a hard reset can be performed by unplugging the fridge, waiting for at least ten minutes, and then plugging it back in. Always remember to back up any important settings before performing a reset.

The Resetting Process:

  1. Standard Reset: Locate the power freeze and power cool buttons on your Samsung fridge. Hold these two buttons simultaneously for about 5 seconds. If done correctly, this action should reset most Samsung refrigerator models.
  2. Power Reset: If the standard reset doesn’t solve the issue, try a power reset. Unplug your refrigerator from its power source, wait for at least 30 seconds to ensure any residual power drains away, and then plug it back in.

If neither of the above methods works, it’s time to delve into the specific error codes your refrigerator might be showing.

What is Samsung refrigerator error codes?

Interpreting Samsung Fridge Error Codes:

Samsung fridges often display error codes when something is amiss. These codes can provide you with specific insight into what might be wrong with your appliance. Below are some common codes and their meanings:

  • 5E: An issue with the fridge defrost sensor.
  • 8E: An issue with the ice maker sensor.
  • 22E & 22C: A fan issue, often caused by the door being left open.
  • 33E: An issue with the ice pipe heater.
  • ‘Ice Off’ Blinking: The ice bucket has not been inserted correctly.
  • OF OF / OFF: Shop mode or demo mode is turned on.

If you see an error code on your fridge’s display, refer to the fridge manual for a comprehensive list of codes and troubleshooting steps.

How to hard reset Samsung fridge

Performing a Hard Reset:

If all else fails, you might want to reset your refrigerator hard.

  1. Turn off the fridge. If your fridge has a power button inside, press and hold it until the lights turn off.
  2. Unplug the fridge. This cuts off the electrical supply and can help rectify any lingering software glitches.
  3. Wait for at least ten minutes. This pause gives the fridge’s motors a chance to cool down.
  4. Plug the fridge back in and turn it on. This simple process resolves many fridge malfunctions.

Remember, performing a hard reset can sometimes erase your settings. If you have schedules or preferred temperatures saved to your refrigerator, consider backing them up online before proceeding.

Does the Samsung refrigerator have a reset button?

Not all Samsung refrigerators have a specific, dedicated reset button. However, many models can be reset by holding down specific buttons on the control panel. For example, on many Samsung fridges, holding down the “Power Freeze” and “Power Cool” buttons simultaneously for about 5 to 10 seconds will reset the appliance.

Certain models may also have a small panel on top of the fridge door which houses a switch labeled “reset.” However, this isn’t universally present across all Samsung refrigerators.

If your fridge is displaying an error code, you may need to take different steps to reset it. Always refer to your model’s specific manual (which can usually be found online by searching for your model number) for the most accurate information.

In case of persistent issues or if the usual reset procedures are not working, it might be best to contact Samsung support or a professional appliance repair service to avoid potentially worsening the issue.

Why is your Samsung fridge screen not working?

If your Samsung fridge’s screen isn’t working, it could be due to a number of reasons. Here are some potential issues and solutions:

  1. Power Issues: Make sure the fridge is properly plugged in and receiving power. If the power to your refrigerator was recently interrupted (like after a power outage), the screen might have shut off. You may need to reset the fridge by unplugging it, waiting a minute, then plugging it back in.
  2. Software Glitch: Like any device with a digital display, your fridge’s screen could encounter a software bug or glitch. Performing a reset could potentially resolve this issue.
  3. Screen Lock: Many Samsung refrigerators have a control lock feature to prevent settings from being changed accidentally. Make sure you haven’t accidentally activated this feature.
  4. Hardware Failure: The display itself could be faulty. This could be due to the internal components’ failure to power the display, or the display itself may be damaged. In this case, you’ll likely need to contact a professional or Samsung’s customer service for repairs.
  5. Issue with the Control Board: The control board is like the brain of the refrigerator, sending power to the display and controlling its functionality. If there’s an issue with the control board, it might result in the display not working.

Remember that working on refrigerators can be complex and potentially dangerous due to the electrical components. If you’re unsure about diagnosing or fixing the issue yourself, it’s best to contact a professional for help.

How do you reset my Samsung refrigerator touch screen?

To reset your Samsung refrigerator touchscreen, follow the steps outlined below. Please note, these steps may differ slightly based on the specific model of your Samsung refrigerator:

  1. Power Off: Locate the ‘Power’ button on the touch screen. Tap on it to turn off the fridge.
  2. Wait: After switching off the refrigerator, wait for about 10-15 seconds.
  3. Power On: Now, switch the refrigerator back on using the ‘Power’ button on the touch screen.

This simple power cycle can often solve minor issues that might be affecting the touch screen’s performance. However, if the touchscreen is still not working properly, you might need to perform a factory reset.

For refrigerators with the Family Hub feature:

  1. Navigate to Settings: Tap on the ‘Apps’ icon on the touch screen, then select ‘Settings.’
  2. Select the Reset Option: In the ‘Settings’ menu, select ‘About Family Hub,’ then ‘Reset.’
  3. Confirm the Reset: Tap ‘Factory Data Reset,’ and then confirm your decision by tapping ‘Reset.’

Please remember, a factory reset will erase all data from the refrigerator’s touch screen, including your personal settings, apps, and other data. It’s always recommended to back up any important information before performing a factory reset.

If none of the above solutions works, it’s possible there may be a more serious hardware issue, and you should consider contacting Samsung’s customer service or a professional appliance repair service.

What is the most common problem with Samsung refrigerators?

Samsung refrigerators are generally reliable, but like all appliances, they can have their issues. Some of the most common problems with Samsung refrigerators include:

  1. Cooling Issues: Some Samsung refrigerator owners report problems with the appliance not cooling sufficiently or not maintaining the set temperature. This can be caused by issues with the compressor, condenser coils, door seals, or thermostat.
  2. Ice Maker Issues: Another common problem is with the ice maker. It can either overproduce, underproduce, or stop making ice altogether. This could be due to a malfunctioning water inlet valve, a frozen water line, or a faulty ice maker assembly.
  3. Noisy Operation: Excessive noise is another frequent complaint. The refrigerator might make buzzing, clicking, or humming noises. This might be due to the condenser fan motor, evaporator fan motor, or compressor.
  4. Freezer Issues: Some Samsung refrigerators may have problems with the freezer. It can either freeze up excessively, leading to a buildup of frost, or it might not get cold enough. This could be due to a defrost heater assembly, defrost control assembly or door gasket issue.
  5. Electronic Control Board: Issues can occur with the electronic control board, causing error codes or improper operation. Sometimes a simple reset can fix this, but the control board might need to be replaced in other cases.

These problems can vary in their severity and the cost to repair. Regular refrigerator maintenance and cleaning can prevent many of these issues from developing. If your Samsung refrigerator is experiencing problems, contacting a professional technician’s often a good idea. They can diagnose the problem accurately and suggest the best solution.

Why is your Samsung fridge running but not cooling?

If your Samsung fridge is running but not cooling, several possible issues could be causing this problem. Here are some common reasons:

  1. Faulty Thermostat: The thermostat controls the temperature inside the refrigerator. If it’s not functioning correctly, it might not signal the compressor to turn on and cool the fridge.
  2. Dirty Condenser Coils: The condenser coils are responsible for dissipating heat as the refrigerant passes through them. If they are covered with dust and dirt, they won’t dissipate heat effectively, and the refrigerator won’t cool properly.
  3. Damaged Door Seal: The door seal (also known as a gasket) prevents warm air from entering the fridge. If it’s damaged or worn out, warm air can infiltrate the fridge, and the appliance will struggle to maintain the desired temperature.
  4. Faulty Evaporator Fan: This fan circulates the cold air from the evaporator coils throughout the refrigerator and freezer. If it’s not working properly, the cooling effect won’t be distributed, leading to warming inside the fridge.
  5. Defective Start Relay: The start relay helps start the compressor, and if it’s defective, the compressor may not run at all. Without the compressor running, the fridge can’t cool.
  6. Problem with the Compressor: The compressor is the heart of the refrigerator’s cooling system. If it’s malfunctioning, your fridge will not cool. Compressor issues are serious and typically require a professional to diagnose and repair.

Before you do anything else, check the thermostat to make sure it’s set at the right temperature. If adjusting the temperature doesn’t solve the problem, you may need to enlist the help of a professional appliance repair service to diagnose and fix the problem.


While the idea of resetting your Samsung refrigerator might seem daunting at first, it’s usually a simple and straightforward process. If you’re experiencing issues with your fridge, try the resetting methods outlined above. However, if the problem persists, it might be time to call in a professional to ensure there’s not a more serious underlying issue. Remember, the smart technology in your fridge is designed to make life easier – not harder!